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Business and Ethics of Client Interviewing (eBook)

A first in Singapore to focus on ethics and skills of client interviewing in a case based study method. by Rathna Koman (Author), Lionel Tay (Author), Kelvin Tan (Author)
eBook
RM 90.03
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Published: 22 August, 2017
ISBN/ISSN: 9789814770880

Product description

A first in Singapore to focus on ethics and skills of client interviewing in a case based study method. by Rathna Koman (Author), Lionel Tay (Author), Kelvin Tan (Author)
 

Table of contents

CHAPTER 1 – INTRODUCTION
CHAPTER 2 – IMPORTANCE OF ORAL COMMUNICATION SKILLS
CHAPTER 3 – INTERVIEWING AND ADVISING
CHAPTER 4 – VARIANTS IN CLIENT INTERVIEWING